EMBODY: the womenswear brand bot

Eyeing a dress or a bodysuit but unsure about the size and availability? Writing to a general shop chat and waiting a week is no fun. The official EMBODY bot in Telegram connects you directly with the brand managers. 🤍

It acts as a reception desk: it greets you and passes your questions to the people who help with orders.

About the brand

EMBODY is a Russian womenswear brand. The name means to give form to something, and the brand describes itself through self-expression and revealing inner potential.

The range includes bodysuits, tops, dresses, skirts, long sleeves and swimwear. The brand is built around a basic wardrobe, with pieces that are easy to combine. There is an online store and an offline shop in Kazan.

Why the bot exists

The bot description says it directly: managers will answer your questions and help place an order. Brand staff reply, so feel free to ask.

People usually come with these topics:

• Size. Which one to pick by height, bust and hips.
• Stock. Whether a model and color are available, and when new items arrive.
• Order. How to place, pay for and change it.
• Delivery. Timing and options for your city.
• Exchange and returns. Terms and the procedure.

How to get a quick answer

1. Press /start or open the chat with the bot.
2. Name the model or send its title from the website.
3. Give your measurements: height, bust, waist, hips.
4. Mention your city so the manager can name delivery right away.
5. Put all questions into one message to speed things up.

A screenshot of the item from the website saves several clarifying questions. 📸

Choosing a size without trying on

Knitwear and bodysuits fit closer to the body than loose cuts. So when in doubt, compare your measurements with the brand size chart rather than with the usual letter size from another label.

If you sit between two sizes, ask the manager how this exact model fits. Fabric and cut differ from piece to piece.

Caring for knit pieces

Close-fitting knitwear lasts longer with proper care. Wash at a low temperature, preferably in a delicate laundry bag, and do not wring the piece out too hard.

Dry it flat so the fabric does not stretch on a hanger. For exact instructions, check the item label or ask the manager, since every fabric has its own rules. 🧺

What to ask before ordering

Good questions save time and money. Clarify the fabric composition, how stretchy it is, the length of the item for your height and If you can exchange it if the size is wrong.

If the item is a pre-order, ask about the delivery date and what happens if it slips. That way you will not be left without an outfit for the date you need. 📅

Buying safely

Buy only through the official website and talk to managers in the bot linked from the brand profile. Brands get imitated often, and scammers write in their name.

• Prepayment. Never transfer money to a personal card.
• Links. Pay only through links from the official website.
• Discounts. Suspiciously big discounts in private messages are a reason for caution.

If in doubt, open the bot profile and compare it with the official brand channel. 🛍️