Tonkeeper: TON Wallet and Support

You received your first TON coins and do not know where to keep them. You want a wallet that opens right where you chat, and where a human helps if something goes wrong. Tonkeeper in Telegram combines those two things. 💼

It is a mini app for storing and sending assets on the TON network, together with a direct line to a support team. Here is how to use it and what to do first.

A wallet with nothing to install

The mini app runs inside the messenger, so you do not need to look for a separate program. The description says it is meant for storing and transferring TON assets.

That suits people who already live in Telegram and want to make operations next to their chats, games and ecosystem apps. 🔗

Support in the same window

The bot's description carries an important detail: you can chat directly with the support team, and it answers around the clock. You can ask any question about TON or Tonkeeper itself.

For newcomers it is a big help: someone who has just sent their first transfer always has questions. Just remember that support should never ask for secret data. 🛟

First steps you must not skip

1. Open the app from the official profile and make sure it is the right account.
2. Create a wallet and write down the recovery phrase on paper.
3. Verify the phrase: make sure you wrote it down correctly.
4. Send a test transfer of a small amount to yourself or an acquaintance.
5. Only after that move larger amounts.

The key thing: the recovery phrase

In wallets with no middleman, the keys belong only to you. That means the company can neither freeze your money nor restore access if you lose the phrase.

Keep it offline, do not photograph it, and do not store it in notes or the cloud. Nobody, support staff included, should ever ask you to say it. ⚠️

Why a transfer may fail

Every network operation needs a fee, paid in TON. If your balance is nearly empty, the transfer will not go out. The developers advise keeping a small reserve, at least 0.2 TON, when sending funds to exchanges and other wallets.

Also check that the recipient's address is right and the network matches: a transfer to the wrong network is hard to get back. 🧭

Protecting yourself from scammers

• Fake support: scammers write first and offer to "help". Real support does not ask for your phrase or codes.
• Fake apps: check the account name and the verification mark.
• Suspicious signatures: do not confirm operations whose meaning you do not understand.
• Giveaways: "free tokens" for logging in through a link are often a trap.

Who it fits

People who want to try a wallet on the TON network without a separate install and value live support. People who use other mini apps in the ecosystem and connect a wallet to them.

For larger savings, think about a backup and split storage: some for everyday operations, some kept further away. 🔐