Ulybka Radugi: Card and Deals in Chat

You stand at the checkout, the cashier asks about your card, and the card is not in your wallet. Or you want to know how many points you have before deciding on a second bottle of shampoo. The bot of the Ulybka Radugi chain keeps your card, balance and deals in your phone. 🩵

A shop nearby, a card in the chat

Ulybka Radugi is a Russian chain of stores for personal care and home goods. It runs a loyalty program, and the bot lets you use it without extra apps. Its description says it exists for profitable shopping: signing up for the program, checking the balance, learning about deals and contacting support.

Five bot commands

• /card opens your card.
• /tariffs shows the program tariffs.
• /favouriteitem handles your favorite product.
• /support_service connects you with customer support.
• /menu returns to the main menu.

The bot helps occasional shoppers too: the card is always at hand, so points do not vanish because of a forgotten wallet. People who drop in for small items once a week usually gain the most.

If you get lost, press /menu, since everything else is reachable from there. It is handy to open /card right at the checkout. 🛒

How to get started

1. Launch the bot with /start.
2. Sign up for the loyalty program following the bot's prompts.
3. Open your card through /card and show it at the checkout.
4. Check the deals before heading to the store.

Registration asks for details the bot requests. Share only what the card needs and compare with the program rules on the chain's website.

Points and discounts: what to watch

Bonus programs work alike: purchases earn points and you spend them on the next ones. But terms change: levels, percentages and expiry dates get updated, and third-party sites often carry outdated numbers.

So rely on what the bot itself shows and on the chain's official rules. Before a big purchase, check how points are earned and spent. 💡

Favorite item and deals

The favorite item feature helps when you buy the same thing again and again: toothpaste, coffee capsules, laundry powder. Mark it and follow discounts on exactly that.

A good habit: write a monthly list and compare deals on the items you need. A discount pays off only on things you would buy anyway. Do not take extras for points. 📝

When you need support

If points did not arrive, the card does not scan or you cannot find a deal, write through /support_service. Include the card number and a description of the problem, and for a dispute over a receipt keep the receipt and purchase date at hand.

Do not send passwords, SMS codes or full bank card details in the support chat. Staff never need them. 🔒

What to expect from the bot

Every few weeks, open the bot and check whether points are about to expire. The habit takes a minute and saves money. ⏰

It is a shopper's helper, not an online store. It reminds you about benefits, shows the card and opens the way to support. Product availability and prices are better checked in the store or on the chain's website.